I would like to take a moment to say Spirit Expeditions of Boise is horrible. I don’t normally share my disdain for companies, but I feel
it is necessary in this instance. Justin’s parents have been overly helpful to
us recently. Though there really is nothing
that can properly convey our gratitude I, in my normal deluded self, thought an
excursion/tour through downtown Boise visiting all of the haunted places would
be a way to partially/minutely say thank you. Because what normal person doesn’t
say thank you via haunted tours which explain the history of notorious serial killers and murder locations?
We excitedly arrived outside of the Egyptian theater and
awaited our tour guide (as directed) for several minutes. A few minutes into
our waiting I did as the email advised and called the emergency number since
our tour guide was nowhere to be seen. After a lengthy recorded message advised
me to leave a voice mail, and that someone would call us back, a second voice
came on the line informing me that the mailbox was full. Each time I called
back the phone never rang-allegedly because they were so busy-and I continually
reached the recorded message.
The other party who was also there waiting and we eventually
left. I then sent an email to the company and Groupon (where I had purchased
the tour) sharing my experience and demanding a refund. This morning I received
a response from the company stating that they hoped I enjoyed the tour and to
leave a review. So a review will most assuredly be left as soon as a refund is
issued. In the meantime I advise anyone and everyone avoid that company at all
costs.
It should also be noted that I did read Groupon reviews before purchasing, the majority of which were positive. Justin discovered reviews which are quite the contrary on yelp.
My face after my experience
Photo Credit: wp clip art |
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